Residents
Resident services
Pay rent, request maintenance, file a renewal, or sign in to your Hearth & Hollow resident portal.
Pay rent
Pay online by ACH at no cost or by card (small processor fee). Auto-pay is recommended for residents with variable schedules.
Maintenance request
Submit a request anytime. Photographs help us send the right vendor on the first visit. After-hours emergencies route to our 24/7 line at (828) 555-0142.
Resident portal
Sign in to view your lease, balance, payment history, and any open work orders. Renewals and notices are filed through here.
Notice to vacate
North Carolina requires written notice equal to one rental period (30 days on a month-to-month after the first year). Submit yours and we will coordinate the move-out walkthrough.
Need assistance?
Reach the resident services team — Sarah leads it — Monday through Friday, 9am to 6pm ET, and Saturdays 10am to 3pm, at (828) 555-0142 or hello@hearthandhollow.example. After-hours emergencies route to our 24/7 line, answered live.